We Endeavor to Embrace Incremental Changes
ESG
NHN aspires to be an organization trusted by its all stakeholders by practicing ethical management.
NHN Business Conduct
Appointment of Compliance Officer
NHN has adopted a compliance officer system to comply with relevant laws and regulations and to ensure proper management of the company. A C-level executive director is appointed as the Compliance Officer to ensure the compliance of all corporate management activities, and the Compliance Support Organization is operated directly under the Compliance Officer. The Compliance Support Organization spearheads initiatives in controlling and supervising compliance with laws and regulations and reports compliance checks to the Board of Directors. It also conducts service risk reviews, personal information management, and compliance education.
Code of Business Ethics
NHN sets forth responsibilities for ethical management and standards for value judgment in the business conduct.All NHN members are required to pledge to practice the business conduct every year, we make extra endeavors to raise awareness of corporate ethics and the will to practice it.
NHN Business ConductBusiness Conduct of NHN Employees
Business Conduct of Employees
We strive to pursue the core values of the company such as humbleness and sense of ownership basedon our firm commitment for corporate ethics - honesty and integrity – when performing continuous self- development and fair work. Through the practice of basic ethics, we make our best endeavors to pursue a reputation as a company trusted by employees and various stakeholders including customers, shareholders, business partners, and society.
Responsibilities to the Customer
NHN (hereinafter referred to as the ‘company’) considers the value that our customers desire as the top criterion for business activities and strives to constantly creates values that can satisfy and helpcustomers. We strive to remain honest and trustworthy in all of our interactions with our customers andare committed to remaining attuned to the feedback of our users.
Responsibilities to Shareholders
We adhere to effective and reliable business practices that lead to fair and stable gains thereby promoting the values among our shareholders. We value our shareholders’ trust, and thus we privilege transparency and prompt communication of important updates in a timely manner.
Relation with Partners
The company ensures fair and reasonable terms for our partners and vendors, aiming to contribute to the ecosystem of mutually beneficial relationships in a long-term perspective. Through fair conduct in trade, and friendly competition with our rivals, we support inclusive growth.
Responsibilities to the Community
We endeavor to do our part as a socially responsible corporation, respecting the regulations and values of our society and engaging in diverse social contribution initiatives. When our corporate values conflict with social values, we privilege the social values.
Responsibilities to Employees
We fully respect the personal lives of each employee and strive to provide liberal corporate culture andtop-notch work environment so that each employee can demonstrate their creative thinking to the maximum level. We provide a reasonable compensation based on the executive’s abilities and outcomes and offer fair opportunities.
Anti-Corruption Policy
Ethics and Anti-Corruption Audit
NHN endeavors to identify financial and non-financial ethics and corruption risks for organizations and business sites within the group based on an internal risk pool. An annual audit roadmap is established based on the risk priority where internal audits are conducted at least once a year and the result is shared with the Audit Committee. Through internal audits, NHN checks not only violations of ethical management, but also the appropriateness of business procedures, legal violations, corruption, and other operational activities.
Ethics Training
Every year, NHN conducts ethics training for all its members, including regular and contract workers. The training not only provides education on ethics regulations, but also introduces corporate ethics violation cases so that employees may have chances to self-monitor and guides how to report irregularities to Corporate Ethics Consultation Center.
Ethics Practices Agreement for Partners
NHN requires its major partners to sign an Ethical Practices Agreement upon signing to comply with the Code of Ethics, including anti-corruption. NHN expects to respect each other as partners in business activities, and mutual growth through transparent and fair transactions and cooperation through such activities.